Help Center 25 Questions Answered Bangladesh Players

fbajji Frequently
Asked Questions

Everything you need to know about playing on fbajji — from creating your account and depositing via bKash or Nagad, to cricket betting rules, bonus terms, and keeping your gameplay safe and responsible.

5 Topic Sections Mobile-Friendly 18+ Platform

This FAQ page is the central support resource for all fbajji players in Bangladesh. Whether you are a first-time visitor trying to understand how to register, an existing player chasing a withdrawal query, or someone looking for clarity on how cricket betting odds work — this guide covers it all. Each answer is written in plain English and reflects how fbajji actually operates for players across Dhaka, Chittagong, Sylhet, Rajshahi, and beyond.

If your question is not addressed here, our support team is reachable at [email protected]. Responses are handled in Bangladesh Standard Time (BST, UTC+6).

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Easy Registration

Open a fbajji account in under two minutes using your mobile number. All you need is a valid Bangladeshi mobile number, your date of birth, and a secure password.

Instant bKash & Nagad Payments

Deposits via bKash, Nagad, Rocket, and Upay credit to your fbajji balance in real time. Withdrawals to mobile wallets typically process within a few hours.

Cricket & Live Betting

fbajji covers BPL, IPL, T20 World Cup, and all major Bangladesh Tigers fixtures with pre-match and live in-play markets updated ball by ball throughout each match.

Transparent Bonus Terms

All fbajji bonuses clearly state their wagering requirements, eligible games, minimum deposit threshold, and expiry window. No hidden conditions — everything is visible in your dashboard.

256-bit SSL Security

Every fbajji session is protected with enterprise-grade 256-bit SSL/TLS encryption. Your personal data, payment details, and account credentials are fully secured at rest and in transit.

Responsible Gaming Tools

fbajji provides deposit limits, session reminders, time-out periods, and self-exclusion options to every account holder — all accessible at no cost directly from your account settings.

Account & Registration

Creating a fbajji account takes less than two minutes. Visit the fbajji Login page, click the registration option, and fill in your full name, mobile number, date of birth, and preferred username and password. You must be 18 years or older to register. Once submitted, a verification code will be sent to your mobile number to confirm your account.

fbajji requires a valid government-issued identity document to complete KYC verification. Accepted documents include your National Identity Card (NID) or passport. In some cases, you may also be asked to provide proof of your payment method ownership — for example, a screenshot confirming your bKash or Nagad number matches the one registered on your account.

The minimum age to open and use a fbajji account is 18 years. fbajji enforces this restriction strictly across all products, including sports betting, casino games, live dealer tables, and card games. Any account found to belong to a player under 18 will be immediately suspended and any deposited funds may be withheld pending investigation.

You can reset your fbajji password from the login page by clicking the "Forgot Password" option and entering your registered mobile number. A one-time verification code will be sent to that number. Enter the code, then create and confirm a new password. If you no longer have access to your registered mobile number, contact [email protected] for assisted account recovery.

No — fbajji permits only one account per player. Creating duplicate accounts is a violation of the Terms and Conditions and may result in all associated accounts being permanently suspended and any balances forfeited. If you have lost access to your original account, contact [email protected] to recover it rather than opening a new one.

To close your fbajji account, email [email protected] from your registered email address and request permanent account closure. Before closure, any remaining balance will be returned to your verified withdrawal method. Account closure is irreversible — if you are considering closing due to gambling concerns, fbajji recommends using the self-exclusion tool first as a temporary measure.

Deposits & Withdrawals

bKash deposits on fbajji are credited instantly in most cases. Once you confirm the payment from your bKash app and the transaction reference is verified on the fbajji platform, your account balance is updated in real time. If a deposit does not reflect within five minutes, check your bKash transaction history to confirm the payment was successful, then contact [email protected] with the reference number.

Yes, fbajji fully supports Nagad for both deposits and withdrawals. Nagad deposits are processed instantly. Withdrawal requests to Nagad are typically completed within 2 to 24 hours depending on transaction volume. The payment method used for withdrawal must be registered in your own name and must match the information on your verified fbajji account.

The minimum deposit amount on fbajji is ৳200 BDT. This applies across all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no maximum deposit limit for standard accounts, though fbajji recommends players set their own deposit limits from the account settings as part of responsible gaming practice.

The minimum withdrawal amount on fbajji is ৳500 BDT. Withdrawals below this threshold cannot be processed. To submit a withdrawal, navigate to your account dashboard, select your preferred payout method (bKash, Nagad, Rocket, or Upay), enter the amount, and confirm the request. Your account must be KYC-verified before your first withdrawal can be processed.

fbajji does not charge any platform-side fees on deposits or withdrawals. All transactions are processed fee-free from fbajji's end. However, your mobile wallet provider (bKash, Nagad, Rocket, or Upay) may apply their own standard transaction charges in accordance with their own fee schedules. Check your wallet provider's pricing for details.

Most fbajji withdrawals are processed within 2 to 24 hours. Mobile wallet withdrawals via bKash, Nagad, Rocket, and Upay are typically the fastest, often completing within a few hours. Bank transfers to Dutch-Bangla Bank, BRAC Bank, or other Bangladeshi banks may take up to 3 business days. Processing times may be longer during peak periods or if additional verification is required.

Games & Gameplay

Yes, fbajji offers betting markets on BPL (Bangladesh Premier League) matches, including match winner, top batsman, total runs, and live in-play markets. During BPL season, fbajji expands its cricket betting coverage to include all group stage, knockout, and final matches. Markets are available before the match and updated live throughout each game.

fbajji covers a wide range of cricket betting markets for BPL, IPL, T20 World Cup, Test series, and other international fixtures involving the Bangladesh Tigers and other top teams. Available markets include match winner, toss winner, top run scorer, highest opening partnership, total sixes, innings runs, man of the match, and live ball-by-ball markets during T20 and ODI matches.

Yes, the fbajji platform is fully optimised for mobile browsers on both Android and iOS devices. You can access all games, place sports bets, make deposits via bKash or Nagad, and manage your account entirely from a smartphone browser without needing to download a separate app. The mobile layout adapts automatically to your screen size for a smooth experience.

fbajji offers a comprehensive casino game library including online slots from providers such as Pragmatic Play, NetEnt, and Microgaming; live dealer games including Live Roulette, Live Blackjack, and Live Baccarat from Evolution Gaming and Ezugi; card games including Teen Patti and Callbreak; and crash games such as Aviator from Spribe. New titles are added regularly.

RTP (Return to Player) varies by slot title and is set by the game provider, not by fbajji. Most slots in the fbajji library carry RTPs between 94% and 97%. The specific RTP for each game is disclosed in the game's information or paytable section within the game interface. fbajji does not alter RTPs — all games run on certified, unmodified provider software.

Bonuses & Promotions

fbajji offers a welcome bonus for new player registrations. Bonus terms including the eligible games, minimum deposit threshold, bonus percentage, and wagering requirements are displayed on the promotions page of your account dashboard after registration. Always read the full bonus terms before opting in — wagering requirements must be met before bonus-derived winnings can be withdrawn.

A wagering requirement specifies how many times you must wager a bonus amount before you can withdraw winnings derived from it. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place a total of ৳20,000 in eligible bets before withdrawing. On fbajji, wagering progress can be tracked from your account dashboard, and eligible games are listed in the specific bonus terms.

fbajji rewards regular players through its loyalty programme. Active players accumulate points through real-money wagers across sports betting, casino games, and live tables. Points can be redeemed for bonus credits, cashback, or other rewards depending on your loyalty tier. Higher tiers unlock additional benefits including faster withdrawal processing and dedicated account management. Details are available in your account dashboard.

Whether a bonus can be used on cricket betting depends on the specific promotion. Some fbajji bonuses are universal and apply to both casino games and sports betting markets including cricket, while others are designated for casino-only or sports-only use. The eligible product categories are always stated in the individual bonus terms shown in your account dashboard at the time of claiming.

Safety & Responsible Gaming

fbajji uses 256-bit SSL/TLS encryption to protect all data in transit, and stores sensitive account data in encrypted form. Player funds are held separately from operational funds. The platform undergoes regular security assessments, and access to account data is restricted to authorised personnel only. fbajji will never ask you to share your bKash PIN, Nagad OTP, or account password via email or chat.

You can set a daily, weekly, or monthly deposit limit from the Player Safety section of your fbajji account settings. Limit reductions take effect immediately. If you wish to increase a limit, a 24-hour cooling-off period applies before the increase activates, giving you time to reconsider. Setting a deposit limit is one of the most effective responsible gaming tools available on the fbajji platform.

Self-exclusion on fbajji allows you to voluntarily suspend your account for a set period — 1 week, 1 month, 3 months, 6 months, or permanently — if you feel gambling is becoming a problem. During exclusion, you cannot log in, deposit, or place bets. To activate self-exclusion, go to the Player Safety section in your account settings or email [email protected] for immediate assistance.

fbajji's player support team can be reached by email at [email protected]. Support is available in English and responses are handled during Bangladesh Standard Time (BST, UTC+6) business hours. For urgent matters such as account security concerns or a self-exclusion request, mark your email as urgent in the subject line. fbajji aims to respond to all support enquiries within 24 hours.

Still have a question not covered above? Our support team is available to help with any fbajji account, payment, or gameplay query. Email us at [email protected] and we will respond within 24 hours during Bangladesh Standard Time (BST, UTC+6) business hours. Please include your registered username and a brief description of your issue for faster resolution.

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