Player Safety First 18+ Only Always in Control

fbajji Responsible
Gaming Policy

Gambling should be an enjoyable form of entertainment — nothing more. fbajji provides every player in Bangladesh with the tools, information, and support needed to keep their gaming experience safe, controlled, and within healthy boundaries.

Deposit Limits Available Self-Exclusion Tool Session Time Reminders
18+

This Platform is Strictly for Adults Aged 18 and Above

fbajji enforces a strict 18+ age policy across all products — including sports betting, casino games, live dealer tables, and card games. All new accounts undergo age verification as part of the registration process. If you are under 18 years of age, you are not permitted to open or use a fbajji account under any circumstances. Parents and guardians sharing devices with minors are responsible for restricting access to the fbajji platform using device-level parental controls.

Our Commitment

Tools to Keep You in Control

fbajji places responsible gaming at the heart of its platform. These built-in tools are available to every account holder, at no cost, at any time.

Deposit Limits

Set daily, weekly, or monthly deposit caps directly from your account dashboard. Limit reductions take effect immediately. Increases require a 24-hour cooling-off period to prevent impulsive decisions. Your defined limit cannot be exceeded by any means.

Self-Exclusion

If you feel gambling is becoming a problem, fbajji's self-exclusion tool allows you to suspend your account for a defined period — 1 week, 1 month, 3 months, 6 months, or permanently. During exclusion, you cannot log in, deposit, or place bets. Contact [email protected] to activate this feature immediately.

Session Time Reminders

Set a session duration reminder and fbajji will notify you when your selected play time has elapsed. Regular break reminders help maintain a healthy perspective on how long you have been gambling in a single sitting, reducing the risk of losing track of time.

Time-Out / Cool-Off

Take a short break from gambling without permanently closing your account. The time-out feature lets you pause your account for 24 hours, 48 hours, or 7 days. Your account history and balance are preserved and accessible once the time-out period expires.

Activity Statements

Review a full history of your deposits, withdrawals, wagers, and game sessions from your account dashboard. Tracking your activity over time is one of the most effective ways to stay aware of your gambling habits and detect patterns that may warrant attention.

Support on Demand

fbajji's player support team is available to assist with any responsible gaming request, including setting limits, activating time-outs, and processing self-exclusions. Reach us at [email protected]. All responsible gaming requests are treated with complete confidentiality.

Know the Signs

Is Gambling Affecting Your Life?

Problem gambling often develops gradually. The following questions are designed to help you reflect honestly on your gambling habits. If you answer "yes" to several of these questions, we strongly encourage you to use one of fbajji's player protection tools or to seek external support.

Remember: Gambling is intended as entertainment, not as a way to earn income, recover losses, or cope with stress. If your gambling no longer feels fun, that is a signal worth taking seriously.

Need to Talk to Someone?

If you are concerned about your gambling or someone else's, contact our responsible gaming team directly. All enquiries are handled with complete confidentiality.

[email protected]

Self-Assessment Checklist

Reflect honestly on each of the following statements. There are no right or wrong answers — this tool is for your own awareness only.

  • Do you find yourself spending more money on gambling than you originally intended when you started a session?
  • Have you ever tried to win back money you have lost by placing further bets — sometimes referred to as "chasing losses"?
  • Do you feel restless, irritable, or anxious when you try to reduce the amount you gamble or stop gambling altogether?
  • Have you ever borrowed money, sold possessions, or used funds set aside for essential expenses in order to gamble?
  • Do you find that gambling occupies a significant amount of your thoughts — planning future sessions, reviewing past results, or thinking about how to obtain more funds?
  • Has gambling ever negatively affected your relationships with family, friends, or colleagues, or interfered with your work or studies?
  • Do you use gambling as a way to escape stress, anxiety, depression, loneliness, or other difficult emotions?
  • Have you concealed the extent of your gambling from people close to you, or felt the need to hide your account activity?
If you answered yes to three or more of the above, we recommend activating fbajji's self-exclusion or time-out feature and speaking with our support team. You are not alone, and help is available.
Step-by-Step

How to Activate Protection Tools

Using fbajji's responsible gaming tools is straightforward. Follow the steps below or contact our support team for immediate assistance.

01
Log In to Your Account

Access your fbajji account using your registered username and password. All responsible gaming tools are accessible from within your personal account area once you are logged in.

02
Navigate to Account Settings

From your account dashboard, navigate to the Account Settings or Player Safety section. This area contains all available limit controls, session reminder settings, and the time-out and self-exclusion options.

03
Select Your Preferred Tool

Choose the tool that best suits your needs — a deposit limit, a session reminder, a cooling-off period, or full self-exclusion. Each option includes clear instructions and confirmation prompts before activation.

04
Contact Support if Needed

If you require immediate assistance, cannot access your account settings, or need to activate self-exclusion urgently, email [email protected] directly. Our team will action your request without delay.

Understanding Problem Gambling

Problem gambling is a recognised condition in which an individual's gambling behaviour causes harm to themselves or those around them. It exists on a spectrum — from mild issues with impulse control to severe dependency that affects a person's financial situation, mental health, family relationships, and professional life. At fbajji, we take the risk of problem gambling seriously and have designed our platform with the understanding that a small proportion of players may be vulnerable.

The vast majority of fbajji players in Bangladesh enjoy the platform as a form of entertainment without experiencing any negative consequences. However, for those who may be at risk, early awareness and the availability of practical tools can make a significant difference. fbajji is committed to providing both.

Responsible Gaming and the Bangladesh Context

fbajji serves a player base across Bangladesh, including major cities such as Dhaka, Chittagong, Sylhet, Khulna, and Rajshahi, as well as players in smaller towns and rural areas. We understand that gambling carries cultural and financial sensitivities in this context. Players should never gamble using funds intended for essential household expenses, family obligations, or savings. fbajji strongly discourages borrowing money for the purpose of gambling.

Payment methods such as bKash, Nagad, and Rocket make depositing fast and convenient — which is why fbajji's deposit limit tools are particularly important. Setting a weekly deposit limit that reflects what you can genuinely afford to lose as entertainment is one of the most practical steps any player can take.

Our Approach to Protecting Vulnerable Players

fbajji employs a range of measures to identify and assist players who may be showing signs of problem gambling. Our platform monitors account activity for behavioural patterns that may indicate a player is experiencing difficulties — such as extended unbroken play sessions, rapid successive deposits, or a sustained pattern of chasing losses. Where such patterns are identified, our team may proactively reach out to the player to offer responsible gaming information and support.

We also enforce strict age verification on all accounts. No player under the age of 18 is permitted to open or use a fbajji account. Identity verification documents are required during the KYC process, and accounts are suspended where age cannot be confirmed. If you suspect that a minor has accessed a fbajji account, contact us immediately at [email protected].

Keeping Gambling in Perspective

The following principles reflect fbajji's philosophy on healthy gambling and are worth keeping in mind every time you play:

  • Gamble only with money you can afford to lose. Treat your gambling budget the same way you would budget for any other leisure activity — set an amount, and stop when it is gone.
  • Do not gamble when you are under emotional stress. Gambling while upset, anxious, or intoxicated impairs judgement and increases the risk of making decisions you may later regret.
  • Take regular breaks. Step away from the screen at regular intervals. A brief pause helps you maintain a clear perspective and prevents the kind of extended sessions that can lead to impulsive behaviour.
  • Balance gambling with other activities. If gambling is the primary activity you look forward to, or if you find yourself cancelling other plans to gamble, this may be a sign that your relationship with gambling is becoming unbalanced.
  • Never chase losses. Accepting a losing session and logging off is a sign of discipline, not defeat. Chasing losses almost always results in greater losses and heightened emotional distress.
  • Set time limits as well as money limits. Deciding in advance how long you will play in a session — and sticking to that time — is just as important as setting a financial budget.

Minors and Account Sharing

fbajji accounts are strictly personal accounts and must not be shared with or accessed by any other person, including family members. Account holders who share devices with children or teenagers are responsible for ensuring that minors cannot access the fbajji platform. We recommend using device-level parental controls, account-level password protection, and logging out of the fbajji platform after every session when using a shared device.

If fbajji discovers or has reasonable grounds to believe that an account is being used by a person under the age of 18, the account will be immediately suspended pending investigation, and any funds deposited may be withheld pending verification of the account holder's identity and age.

Getting External Help

fbajji encourages any player who feels that gambling may be negatively affecting their life to seek external support in addition to using the tools available on our platform. Speaking to a trusted friend, family member, or professional counsellor about your gambling is a positive and courageous step. If you are in Bangladesh and need guidance on accessing mental health or addiction support services, please reach out to fbajji support at [email protected] and we will do our best to point you in the right direction.

A final note: Using fbajji's responsible gaming tools is not a sign of weakness — it is a sign of good judgement. These tools exist because we want every player to enjoy fbajji in a way that remains positive, sustainable, and within their means. Play smart. Play safe.

Play Responsibly with fbajji

When you are ready to play, fbajji has everything you need — cricket betting, slots, live casino, and more. Set your limits, play within your means, and enjoy the experience.

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